With our drive system evation, eBike Service is as comfortable as never before. This is possible on the one hand by the intuitive service software, the FAZUA Service Toolbox. On the other hand, the battery and drivepack are removed with only one handgrip. And if your drive system needs to go into our workshop, do not worry: You can continue riding your eBike like a normal bicycle.

You are customer?

Then look forward to two possible options of service processing:

  • Self-service offer
  • Dealer offer

What exactly is behind these two options, you can find out here!


You are a dealer?


Then look forward among others to:


  • Video tutorials to assemble the system
  • Your own dealer contact to FAZUA
  • Exclusive information about the FAZUA service

The only thing you need to do is create a dealer account. It's this way!


You already have a dealer account and you would like to know how you will become a FAZUA Service Partner and what are the advantages? Then please click here!