You have questions about FAZUA and our evation drive system? In our FAQ you will find answers about the drive system, the FAZUA GmbH and its services.


What is the speed limit of the drive system?

25 km/h

How can the drive system be protected against theft?

There is an optional lock integrated in the frame available.

Do I have to service the drive system?

No, the drive system is free of maintenance.

How can I extend the battery’s capacity?

You can buy additional batteries at your local dealer. An online shop is coming soon.

I have lost the keys of the drive system's locker. What can I do now?

Don't worry. The producer of the lock cylinder will held you out. You will find the necessary information on the lock cylinder itself in the manual of your bike. Here for example you will find the key service of AXA.

I have a question or a problem with the drive system. What can I do now?

You can go to your next local FAZUA service partner or write us directly 

Where can I buy an eBike with a FAZUA drive system?

Bike manufacturers will release first models in 2017. So stay tuned on our website or follow us on facebook.