Are you a dealer and also a potential or existing retailer of eBikes equipped with FAZUA drive systems? All you have to do is create a FAZUA dealer account (no commitment required) and learn more about our products and the entire world of FAZUA Service.


With our extensive service package, the eBike service process is now easier than ever for dealers like you. We'll get you ready to provide first-rate eBike service with our training sessions and wide selection of available online content. As a Service Partner, you'll benefit from quick, uncomplicated processes when dealing with your customers, as service issues are handled in a matter of minutes. You'll also be able to use the dealer version of the FAZUA Service Toolbox software, and we will prominently display your dealership on our dealer map.

Our services Your benefits
Dealer version of FAZUA Service software Complete control
Remuneration for service cases Cost control
Integration into the FAZUA dealer map High visibility
Direct phone contact to FAZUA Service Personal assistance
Regular online and in-person training sessions Increased knowledge
Promotion material Increased sales
Short module assembly times Time saved
Repairs performed at FAZUA within 48 hours Quick turnaround


You're just three steps away

1. Create your own dealer account.

Once you've completed the registration process, you'll have access to the entire world of FAZUA dealer service.

2. Choose one of our three available FAZUA Service Partner certification options, and we'll give you everything you need to deliver top-notch eBike service.

In-person training sessions


Training questionnaire

3. Sign the FAZUA Service Partner Agreement to finalize your service partnership with FAZUA.

You'll be an expert for our FAZUA eBike drive system in no time and can proudly let your customers know! Simply display the FAZUA Service Partner sticker that we hand you out in your shop window.

Choose one of our three available FAZUA Service Partner certification options, and we'll give you everything you need to deliver top-notch eBike service.


Get local instruction from FAZUA Service experts at our in-person training sessions, and learn all there is to know about the evation drive system and our accompanying service concept.

Sign up with a mail to for one of our training sessions listed in the training calendar.


Don't have time to attend a local in-person training session, but still want to receive training and all available information?

We will soon be offering you a comprehensive e-learning program that will teach you all training-relevant content. Until then, just sign up for one of our in-person training sessions or use the training questionnaire.


Thanks to the extensive collection of FAZUA Service content available online, including our video tutorials, you can also become a certified FAZUA Service Partner by completing our training questionnaire.

You just need to fill out the and send it to us. We'll check the results and if correct send you the FAZUA Service Partner contract.