Ride 50 Firmware 2.04
For the users who experience issues with their bike after the 2.11 update, we want to offer the previous firmware 2.04 as a temporary fix.
This is a temporal fix to issues in 2.11 regarding:
- Remote responsiveness
- Remote LED light levels
- Possible required restarts of the system before gaining assistance
- Walking assistance not working with Remote b
Please be aware that downgrading to 2.04 will prevent you from using the new FAZUA App and uploading profiles to your bike.
The Ride 50 Firmware is largely responsible for the support behavior and the functionality of your E-Bike. So make sure to keep your Ride 50 Evation drive system up to date.
To carry out the Firmware update, connect your Drivepack to the FAZUA Toolbox Software. You don't need the whole E-Bike for this.
─ Take the Drivepack out of the E-Bike, switch on the battery and slide it into the Drivepack. Remove the USB cap with a Torx T10 screwdriver.
─ Carefully lift off the USB cap using a soft plastic lever.
─ Download the current Toolbox Software and start it with a double click.
─ Connect the Drivepack to your computer using a mini USB cable and lay it on a flat surface.
─ Toolbox Software: Call up the "FIRMWARE UPDATE" menu and click on "UPDATE NOW".
─ Select "Online" and click on "START": the latest Firmware will now be downloaded and the Update starts. Make sure your computer is connected to the internet.
─ If you want to manually install a Firmware that you have already loaded on your computer, please select “Manual” and open the Firmware file. Click on "START", the selected Firmware will now be installed.
─ Do not move your Drivepack during the update process and hold it lightly, as possible vibrations during calibration can move the Drivepack. Nevertheless, if the motor does not vibrate the calibration could still be carried out successfully.
─ Wait for the update to install and the motor calibration to complete.
─ Insert the Drivepack with the new Motor Firmware into your E-Bike.
─ Flashing LEDs indicates an update of the Remote. Do not touch the Remote during the update and do not switch off the E-Bike.
─ Disconnect the USB cable and carefully screw the USB cap with a maximum of 1-1.5 Nm. Attention: If the torque is incorrect, the USB cap can be damaged!
TIME TO RIDE!
CAUTION! The Drivepack must not be used without a USB cap! Otherwise the system is no longer waterproof and damage would be unavoidable. In the event of such damage, the guarantee expires!