About us
Porsche eBike Performance GmbH develops and produces pioneering drive systems under two brands at the company's location in Ottobrunn near Munich: compact lightweights from FAZUA for agile e-bikes that create an exceptionally natural riding experience, and in future also particularly powerful drive systems under the Porsche brand name. FAZUA is a young, ambitious brand that turned the bicycle industry on its head in 2017 with a completely new, innovative drive system for lightweight, agile (and good-looking) e-bikes. We have been part of Porsche eBike Performance GmbH since July 2022. Our diverse, open, progressive (and fun) team is looking forward to new inspiring talents who want to shape the future of e-bike technology and establish a new bike culture with us.
Your Tasks
- Oversee the operation, development, and integration of the CRM system across the IT and business landscape
- Ensure optimal CRM use along the entire customer journey for OEMs, dealers, end customers, and internal departments
- Gather and prioritize system requirements, developing a roadmap for seamless integration with ERP and other platforms. Communicate progress and developments across the company
- Drive data-driven improvements to enhance customer experience and strategic decision-making
- Maintain data quality and availability while integrating AI to boost efficiency and engagement
- Develop and manage CRM content, support CRM-driven campaigns, and enable teams through training and documentation
Your Profile
- Degree in Business Informatics, Digital Business Management, Computer Science, Data Science, or a related field
- Proven experience in CRM management, ideally with Salesforce
- Strong knowledge of data management, automation, and system integration
- Experience with AI technologies and data-driven decision-making is a plus
- Analytical mindset, excellent communication skills, and the ability to connect technical and strategic topics
- Passion for optimizing the customer journey and leveraging innovative technologies
- Fluent German and English skills
Your Benefits
- We are a diverse and international team of creative minds, passionate bike nerds, and progressive thinkers
- You will see your ideas taking shape quickly: bring in your thoughts, challenge the status quo and see innovations being implemented soon
- We offer a hybrid working model depending on the position.
- You will find everything you need to work at our company headquarters in Ottobrunn just outside Munich: beautiful rooms, fully equipped kitchens, a huge terrace - and of course the best colleagues
- Our location in the jaw-dropping Bavarian landscape offers a fantastic surrounding for rides. Take the chance to lease your dream bike on JobRad or simply grab one of our test bikes if available
- We try to live sustainability in everything we do – instead of just talking about it
- We are supportive of further education and foster ambitions of growth within the company
- We believe in regeneration and agility. Therefore, we offer 30 days of vacation for you to fuel up and find new inspiration
Your Application
Do you want to become part of the Porsche eBike Performance team? Send us your CV and a short motivation letter including your availability and salary expectation.