How To: FAZUA RIDE 50 firmware update

The FAZUA RIDE 50 Firmware is largely responsible for the support behavior and the functionality of your e-bike. So make sure to keep your RIDE 50 drive system up to date.

Update Process

To carry out the Firmware update, connect your Drivepack to the FAZUA Toolbox Software. You don't need the whole e-bike for this.

  • Take the Drivepack out of the e-bike, switch on the battery and slide it into the Drivepack.
  • Remove the USB cap: For RIDE 50 EVATION, use a T10 Torx screwdriver. Carefully lift off the USB cap using a soft plastic lever. For RIDE 50 TRAIL/STREET, the USB cap can simply be lifted with your finger.
  • Download the current Toolbox Software and start it with a double click.
  • Connect the Drivepack to your computer using a mini USB cable and lay it on a flat surface.
  • Toolbox Software: Call up the "FIRMWARE UPDATE" menu and click on "UPDATE NOW".
  • Select "Online" and click on "START": the latest firmware will now be downloaded and the update starts. Make sure your computer is connected to the internet.
  • If you want to manually install a firmware that you have already loaded on your computer, please select “MANUAL” and open the firmware file. Click on "START", the selected firmware will now be installed.
  • Do not move your Drivepack during the update process and hold it lightly, as possible vibrations during calibration can move the Drivepack. Nevertheless, if the motor does not vibrate the calibration could still be carried out successfully.
  • Wait for the update to install and the motor calibration to complete.
  • Insert the Drivepack with the new motor firmware into your e-bike.
  • Flashing LEDs indicates an update of the remote. Do not touch the remote during the update and do not switch off the e-bike.
  • Disconnect the USB cable. Screw the USB cap on the RIDE 50 EVATION carefully with a maximum of 1-1.5Nm. Caution: If the torque is incorrect, the USB cap can be damaged! For RIDE 50 TRAIL/STREET, first hook the nose of the USB cap on top and then press the cap firmly so that it is closed tightly! For RIDE 50 TRAIL/STREET, first put the nose of the USB cap into the top and then press the cap hard so that it is closed tightly!

TIME TO RIDE!

CAUTION: The Drivepack may not be used without the USB cap! Otherwise the system is no longer waterproof and damage would be unavoidable. In the event of such damage, the warranty will be invalidated!

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